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How We Handle Policy, Eligibility, and Your Account

Access to 1bettor depends on state law and the eligible states where online wagering is permitted. These terms set out your rights, our obligations, and what happens at each stage of your account relationship with us — from sign-up through any account changes.

State-law eligibility appliesAccount data handled securelyPayPal, Venmo, Play+ coveredContact us to update your records
1bettor How We Handle Policy, Eligibility, and Your Account
LEGAL CONTACT PATHS

Reach Us About Policy or Account Questions

If you need clarification on any term, want to update account information, or have a question about how state law affects your access, our support team handles those requests directly. You can reach us through live chat on the site, by email, or through the in-app message center on your mobile device.

Live Chat Open a chat from any page in your account dashboard. Agents can pull up your account details and address policy or eligibility questions on the spot.
Email Support Send a detailed message to our support address for written records of your inquiry. Ideal for data requests, account closure, or formal policy questions.
In-App Messaging On mobile, tap the support icon inside your account to send a message directly. Responses appear in the same thread so the conversation stays in one place.
ACCOUNT INTEGRITY

Data Handling, Cookies, Security, and Your Rights

We built our data practices around what a US-based account holder actually needs — clear retention policies, straightforward cookie settings, and a direct way to request changes. Your personal data is stored securely and not shared with third parties outside of what our payment and identity verification partners require to process your transactions.

Data Retention We hold your account data for as long as your account is active and for the period required by applicable state law after closure. You can request a summary of what we hold.
Cookie Controls Functional cookies keep your session active across mobile and desktop. You can manage non-essential cookie preferences in your account settings without affecting core account access.
Account Security Account access is protected by password and two-factor verification. If you notice unauthorized activity, contact support through live chat immediately to freeze the account.
Requesting Changes To update personal details, correct identity documents, or request data deletion, email our support team with your account ID. We respond in writing so you have a record.

What You Asked About Our Legal Terms

The questions below reflect what account holders in eligible states ask us most often about their rights, eligibility, data, and account standing.

Access depends on your state's law. We only accept accounts from eligible states where online wagering is permitted. Check your state's current regulations or ask our support team if you are unsure.

PayPal, Venmo, and Play+ transactions are processed under the same account terms as all other payment methods. If your account is in an eligible state, those transactions are covered. Ineligible jurisdiction transactions may be held.

We collect the information you provide at sign-up, identity documents for verification, and transaction records. Data is retained for the period required by applicable state law and our internal compliance schedule.

Yes. Email our support team with your account ID and a clear request. We will confirm what data we hold and process a deletion request where state law permits us to do so.

Any material update to our terms is sent to your registered email address before the change takes effect. Continued use of the account after the effective date means you accept the updated terms.

If your state's regulations change and our service is no longer permitted there, we will notify you at your registered email and outline your options for withdrawing funds before any account suspension.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.